Waiter / ess – Chef De Rang

Job Description

To provide the highest quality of guest service at all times, to exceed customer expectations, maximize repeat custom and maintain Company standards.

Main Duties / Responsibilites

  • To promptly and attentive welcome all clients/guests on arrival to restaurant, ensuring all their needs are being met.
  • To give appropriate and professional guidance on the menu and beverage selection through a full knowledge of the current menu.
  • To maximise selling opportunities.
  • To assist in maintaining the tidiness and cleanliness of the restaurant.
  • To deliver excellent service of food and beverages in line with AA requirements.
  • To handle complaints professionally and promptly with genuine customer care ensuring the relevant department head is informed.
  • To assist in the setting up of restaurant.
  • To report maintenance issues promptly to Duty Manager and make the area safe as necessary.
  • Adhere to all Health & Safety and Manual handling procedures and to be aware of Food Safety procedures.
  • Ensure that you are well groomed and uniformed at all times.
  • To promote the image of Armathwaite Hall Hotel & Spa and Lake View Restaurant.

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Contact Us

Armathwaite Hall Hotel & Spa
Bassenthwaite Lake
Keswick
Cumbria, CA12 4RE

Latitude: 54 deg 40 min 51.4662 sec N Longitude: -3 deg 13 min 56.892 dec W

Hotel: 017687 76551
Spa: 017687 88900
Email: reservations@armathwaite-hall.com

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