Job Title: Beauty & Massage Therapist
Reporting to: Spa Manager. Therapist Supervisor, Assistant Spa Manager
Responsible for: Providing a comprehensive range of Beauty Therapy and Massage treatments projecting The Spa at Armathwaite Hall’s professional image and exceptional customer care at all times. To nurture and encourage Junior Therapists to achieve The Spa at Armathwaite Hall standards of excellent customer care and service.
To create and maintain exceptional Customer Care and service
To strictly adhere to The Spa at Armathwaite dress code and to achieve Armathwaite Hall Spa’s high standard of presentation at all times
To achieve and maintain The Spa at Armathwaite Hall’s standards regarding treatments.
To assist the Spa Director, or his deputies, to ensure the smooth running of the Beauty Therapy Department and Reception.
To set a good example to and be an exemplary role model to Junior members of the team
To carry out any supervisory tasks required for the needs of the business as requested by Spa Director or his deputies
To be punctual and prepared for all shifts, arriving at least 10 minutes before the start of your shift.
To maintain The Spa at Armathwaite Hall standards regarding room hygiene and presentation.
To educate guests regarding homecare and treatments
To undertake Reception or Host duties as may be required
To achieve retail and treatment targets set by Spa Director or Treatments Supervisor
To participate in regular Team Meetings
To read all memos and newsletters filed in the Therapist Kitchen/staff room so that you are kept up to date.
To read Message Diaries, Standard Operating Procedures regularly to keep up to date
To abide by The Health and Safety at Work Act.
To offer help to any guest or team member
To portray a positive and professional attitude at all times
To attend any training course provided by The Spa at Armathwaite Hall to improve your skills.
To help with the end of month stock count.
To ensure that all therapy rooms and waiting areas comply with Health and Safety regulations.
To carry out any other duty required to meet the demands of the business.
We believe in respect, excellent pay, decent time off and treating everyone equally. We have a great team who have a long-established reputation for excellence in food and service.
We have an excellent reputation for food, here at Armathwaite Hall and as one of the kitchen team, you will be an important part of ensuring that reputation is cared for.
The positions offer excellent training , good working hours and a strong team spirit. Our ideal candidates will have a passion for food, willing to learn and take on new skills, strong team spirit and good time keeping.
Working under a strong senior chef foundation this is an excellent chance for the right people to take a positive step within their careers